In a firewall-free factory, security policies are not tied to physical networks—they follow the user, device, and workload dynamically.
KDDI America
In a firewall-free factory, security policies are not tied to physical networks—they follow the user, device, and workload dynamically.
In today’s rapidly evolving industrial landscape, manufacturing isn’t just about machines and assembly lines—it’s about connectivity, intelligence, and resilience. At KDDI America, we believe that the factory floor of tomorrow must be designed for the networked age: where every device, system, and user interacts securely and with agility. The smart factory era demands more than incremental upgrades—it demands transformation. KDDI America stands ready to partner with manufacturers who are ready to leave behind decades of outdated perimeter thinking and embrace a future built on secure, cloud-enabled, zero-trust connectivity.
The manufacturing renaissance spurred by smart factories and industrial automation is a double-edged sword: On one side is value and modernization, and on the other is its side-effect, a massive expansion in attack surfaces. Unfortunately, the old way of securing it all, itself exacerbates the problem.
“Billions of dollars have been and are still being poured into legacy network and security solutions,” says Deepak Patel, a Zscaler senior director overseeing product management for OT. “Thankfully, as decision makers get to truly know the business risk, the industry is starting to overcome 30-year-old inertia.”
Many manufacturers still use old ways to protect their walls—VPNs, access control lists and firewalls to segment and secure their networks. It is understandable, as the industry has enough challenges to deal with. But outdated security approaches were never intended for today's connected industrial environments. “To put it simply, manufacturers need to transform their networks because otherwise it’s impossible to be secure,” according to Patel.
Legacy perimeter security assumes everything inside the network is trustworthy. This worked when factories were isolated, but now smart factories connect to the cloud, are accessed remotely, integrate with third parties, etc. The price tag for continuing with traditional security includes the following:
Examples include the ransomware attack that shut down Bridgestone Americas’ manufacturing facilities in North and Latin America for about a week in 2022. Soon later, Toyota suspended operations at all of its domestic plants in Japan after a supplier, Kojima Industries, suffered a cyberattack, leading to an output loss of about 13,000 cars.
Many companies are already making the move to agentless, zero-trust based, device-level segmentation. A major automotive company is using Zscaler solutions across their production plants, isolating every device, workload, and user from threats. By eliminating implicit trust and applying segmentation dynamically, they’re significantly reducing the attack surface.
One of the most exciting evolutions in zero trust for manufacturing is the move toward firewall-free factories. Historically, OT segmentation has relied on physical firewalls, VLANs, and access control lists (ACLs) to separate production environments from IT and external networks. But this approach has proven costly, complex, and ineffective at stopping lateral movement.
Firewalls have always been seen as the main part of industrial security. But they have problems that make them a challenge to keep managing in today's manufacturing environments.
True security protects individual assets, applications, and connections—not just the perimeter. By shifting to firewall-free factories, we can replace perimeter controls with zero trust microsegmentation.
In a firewall-free factory, security policies are not tied to physical networks—they follow the user, device, and workload dynamically. Instead of relying on IP-based segmentation, zero trust enables:
Agentless zero trust segmentation simplifies security by eliminating complex ACLs and firewall rules, enabling granular segmentation without infrastructure changes. It also acts as a ransomware kill switch, automatically blocking nonessential device communication to stop lateral movement without disrupting operations. This prevents ransomware from spreading across IoT and OT environments, minimizing the risk of operational downtime.
A network with Zscaler zero trust device segmentation, as in the depiction below, means the Zscaler Zero Trust Exchange is the default gateway and policy enforcement point for all traffic. It collects telemetry, learns about how factory networks work, and evolves policies to control access to IT and OT segments (after it groups them autonomously).
The architecture allows you to isolate OT systems into a segment of one, and restrict factory floor access to known MAC addresses. East-west firewalls, NAC appliances/agents, and micro-segmentation agents are not necessary, meaning a very small IT footprint with greater security. All this with a cratering of total cost of ownership compared to alternatives.
Customers are currently airgapping their factories using zero trust microsegmentation and AI-powered security automation. AI-powered segmentation enhances security and reduces operational overhead by ensuring that:
By using machine learning to analyze traffic patterns, we can auto-group OT devices into a network of one, enforcing segmentation without VLAN readdressing or complex ACLs. This firewall-free model aligns with the future of manufacturing security, where protection is software-defined, AI-driven, and identity-based.
Manufacturers looking to modernize OT security should:
By following these zero trust principles, manufacturers can reduce risk, shrink the attack surface, and build an OT security model that adapts to modern industrial threats.
It’s time to rethink OT security. Manufacturers need zero trust to eliminate implicit trust and continuously verify every connection. Major automotive, power management, and others are deploying it to secure OT environments and future-proof manufacturing plants. Others should follow their lead.
As manufacturers embark on the journey to unlock operational excellence, innovation, and resilience, the time for incremental adjustments is past. The zero-trust, firewall-free factory that Zscaler describes is not just a vision—it’s rapidly becoming the baseline for competitive industry leaders. At KDDI America, we’re committed to helping our manufacturing clients navigate this transformation: ensuring that every connection, every device and every user is part of a secure, agile ecosystem. Because the next wave of manufacturing won’t succeed on legacy tech—it will succeed on connectivity, security, and intelligence. Let’s build that future together.
Disclaimer:
The opinions expressed in this newsletter are solely those of the author and do not necessarily reflect the views or opinions of KDDI America, Inc or any other companies or organizations.
KDDI America, Inc.
KDDI America is the US subsidiary of KDDI Corporation, a Fortune Global 500 company and is growing communications carrier with a proven track record in Japan and a longstanding reputation for quality and reliability. KDDI America provides a wide range of High Quality Services such as Communications, Data Centers and Solution Services throughout the world.
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Zscaler
Christopher Jablonski
Contributor