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Knowledge Mar 20, 2025 Trend Report: MODE - Digital Transformation for On-Site Business Operations

KDDI America


GenAI Summit San Fransisco 2024

Introduction

As you may know, Japan is facing a rapidly declining workforce due to its aging population and declining birthrate. Many industries, including construction, manufacturing, and logistics, are struggling with labor shortages, particularly in physical labor intensive field operations.

MODE, a Silicon Valley-based company, is addressing this issue by providing enterprises with its IoT platform, "BizStack," which accelerates the digital transformation of on-site business operations.

What is BizStack by MODE?

BizStack integrates real-time field data with operational knowledge data and offers an AI assistant service that enables workers to instantly access the information they need via PC or mobile chat tools. This platform goes beyond simple data visualization by incorporating generative AI into structured IoT data. Additionally, its seamless integration with widely used chat tools like Slack and Microsoft Teams has earned its high praise. Also, its user-friendly UI/UX received positive feedbacks from its users.

Currently, BizStack is being utilized by major corporations such as Panasonic and JR (Japan Railways), contributing to improved operational efficiency and optimized facility management.

Endnote

In March 2025, KDDI Open Innovation Fund (KOIF) announced an investment in MODE. Moving forward, KDDI aims to leverage MODE's technology in its own business operations and develop new solutions.

Following the previous article, we continue to see the emergence of solutions that bring us closer to a next-generation work environment where humans and AI collaborate. It is truly exciting to think about how the future of work environment will evolve.

At the KDDI Open Innovation Fund office here in Silicon Valley, we will keep an eye on the latest technologies and products, bringing you exciting news as they unfold.

Disclaimer:

The opinions expressed in this newsletter are solely those of the author and do not necessarily reflect the views or opinions of KDDI America, Inc or any other companies or organizations.


KDDI America, Inc.

 KDDI America is the US subsidiary of KDDI Corporation, a Fortune Global 500 company and is growing communications carrier with a proven track record in Japan and a longstanding reputation for quality and reliability. KDDI America provides a wide range of High Quality Services such as Communications, Data Centers and Solution Services throughout the world.

Please consult a KDDI consultant.

Writer / Interviewer

KDDI America
一色 望 / Nozomi Isshiki

 Nozomi has been responsible for creating innovative partnerships with companies that are often startups, which we call it a "Deal Sourcing." She is also working for the creation of MUGENLABO Magazine.
Her hobbies are trend searching, finding tasty restaurants, traveling, and working out.