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Asia / Oceania

America

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Contact Us
Global

Please select a language

Please select the country/region where you would like to introduce your business.

Asia / Oceania

America

Europe / Middle East / Africa

Cloud App KDDI File Storage Operation Environment

File sharing service with multiple security functions

Browser Usage Environment

* Last updated: Sep.28, 2022

Windows OS

OS

Windows ® 8.1/10/11 (excluding on ARM)

Web browser

Internet Explorer ® 11
Microsoft Edge ®
Latest version of Google Chrome
Firefox ® Latest Stable Version

*Supported by OS manufacturers
*Internet Explorer 11 in Windows ® 10 is not supported.
*
The Chrome version Edge in Windows ® 8.1 is not supported.

Mac OS

OS

Greater than or equal to macOS Catalina (10.15)

Web browser

Latest version of Safari
Latest version of Google Chrome
Firefox ® Latest Stable Version

*From the latest supported OS, support is available up to the major version of the OS two generations earlier.

Environment in which client software is used

* Last updated: Sep.28, 2022

Supported OS (32/64-bit compatible)

Windows ® 8.1/10/11 (excluding on ARM)

*.Net Framework 4.5 or higher must be installed.
*A minimum of 100MB free space is required for installation

Device requirements (free dedicated software provided)

* Last updated: Sep.28, 2022

iOS

iOS

iOS 15 or later

    • Supported languages: Japanese/English/Chinese
    • Supported file formats: PDF, MS Office, text, HTML, image file, video, audio file
    *If the MS Office file contains Japanese, it is easy for the file to have a displaced format, so we recommend viewing the file in PDF format.
    *Presentation function (external output) is also available.
    *
    		The latest version of the iOS app “KDDI File Storage ver. 2” is supported.
    *
    		From the latest supported OS, support is available up to the major version of the OS from one generation earlier.

    Android ™ OS

    Android ™ OS

    Supported Ver. Android ™ 9 or later

        • Language: Japanese/English
        • Supported file formats: PDF, MS Office, text, HTML, image file, video, audio file
        *MS Office files and HTML can be opened by using other apps.
        *If the MS Office file contains Japanese, it is easy for the file to have a displaced format, so we recommend viewing the file in PDF format.
        *
        		There are only a limited number of models that can use the presentation function (external output).
        *
        		The latest version of the Android (TM) app “KDDI File Storage ver. 2” is supported.
        *
        		From the most recent supported OS, support is available up to the major version of the OS from four generations ago.
        *
        		Operation cannot be guaranteed for each model.
        *
        		There are no dedicated apps for tablets. Please use the standard Android browser.

        What is the best solution for your problem?
        Please consult a KDDI consultant.