Business Support Tools Omni-Channel Messaging Service - Solutions

Deliver your message to customers through multiple channels

Overview

Solutions

Case Studies

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Omni Channel Messaging Solutions

1. Bank Statement notifications / Questionnaire after an accident

Target Industry

Bank, Insurance company

Summary

Send Bank SMS notifications to the end users to reduce the risk of delayed payment and response.

Provide instant and appropriate support after an accident with quick SMS questionnaire.

2. Additional tour offer

Target Industry

Travel Agencies

Summary

Text customers with a hot deal or special tour offer during the travel.

3. SMS chat for customer support

Target Industry

All

Summary

Simple contents such as information requests or customer inquires are answered via SMS distribution. Contents that cannot be handled programmatically are guided to the operator.

4. Coupons & Promo codes / Appointment Reminders

Target Industry

Restaurant, Retail, Hair & Beauty

Summary

Send special coupons via text message to
increase sales.

Send text messages to the end users to remind them of an upcoming appointment or reservation.

5. Job opportunity follow-ups

Target Industry

Recruitment agencies

Summary

Send messages to inform candidates of New Job Opening.
Enhance real-time communications with job seekers.

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SMS and email channels enables for communication via Web Interface or API connection.
Improve your BtoC, BtoB communication and enhance customer engagement by utilizing Omni channel messaging service.

Omni-Channel Messaging Service eBook can be downloaded for free

Learn how BtoC and BtoB industries are using omnichannel communications to reconceptualize customer experience

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