KDDI America Monitoring Service
Real time views of your IT infrastructure
24x7 comprehensive monitoring and incident management for NW Devices, Servers, Storage Devices and Applications.
Proactively manage the availability of your IT Infrastructure
Comprehensive monitoring and maintenance
KDDI America Monitoring Service can be integrated with our network and data center services to provide full support for customer’s WAN and LAN.
Monitoring portal site
Our monitoring portal site provides deep visibility into faults, events, performance and resource utilization for all of your IT infrastructure.
Bilingual customer support
Our experienced technicians will provide bilingual support (*) (English and Japanese) for your day to day IT operation.
KDDI America Monitoring Service Features
With our expertise in network and data center operation as a telecommunication carrier, we will assist you to fulfill needs in all layers of information and communication technology.
We offer monitoring service for servers and network devices, as well as applications and security devices.
Available Operation Service Levels
Multiple operation service levels to fit your needs.
We offer on-site support for remote site locations and Telehouse data centers.
Additional contract is required.